Privacy Policy
How we collect, use, and protect your personal data.
Data Controller
Serenitas Maris, based in Constanța, Romania, is the data controller for personal data collected through this website. For any questions regarding your data, contact us at contact@serenitasmaris.com.
What Data We Collect
When you use our contact form, we collect the following information:
- Full name
- Email address
- Phone number (optional)
- Company or organization name (optional)
- Service of interest
- Message content
How We Use Your Data
Your personal data is used solely to:
- Respond to your inquiry
- Send you a confirmation of your submission
- Follow up on your request for services
We do not use your data for marketing purposes, sell it to third parties, or share it with anyone outside of Serenitas Maris unless required by law.
Legal Basis
We process your data based on your consent (submitting the contact form) and our legitimate interest in responding to inquiries, in accordance with the General Data Protection Regulation (GDPR).
Data Retention
We retain your contact form data for as long as necessary to respond to your inquiry and for a reasonable period thereafter for follow-up purposes. You may request deletion of your data at any time.
Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw your consent at any time
- Lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)
Third-Party Services
We use the following third-party services to operate this website:
- Resend — for sending email notifications and confirmations
- Upstash — for rate limiting to prevent abuse of our contact form
These services process data as necessary to provide their functionality. No personal data is stored by these services beyond what is required for their operation.
Confidentiality
All communications related to psychological support and consultations are treated with strict confidentiality, in accordance with professional and legal standards. For more information, see our About page.
Contact
For any privacy-related questions or to exercise your rights, please contact us at contact@serenitasmaris.com.